How Are You Doing?
I read a blog this morning that really got me thinking. Train Wreck – Steve Tobak’s views on dysfunctional corporate behavior. Train Wreck provides insight into dysfunctional corporate behavior, among other things. Steve says when he’s not airing the industry’s dirty laundry, he likes to hang around the house, make believe he’s working, and drive [...]
Customer Service the Lexus Way
Every day I receive an e-mail from MarketingProfs Today. While most of the time I just skim through the e-mail, this morning one of their articles really caught my attention. I am a huge fan of great customer service. Who isn’t, right? At PEER 1 (the company that I work for), we’re really focusing on [...]


